Shipping information
Due to the CCP Virus (COVID-19), shipping carriers are experiencing delays due to high demand. Most of our orders are delivering on time, but some shipments may experience fewer updates or show no movement until they reach your local delivery hub. Shipping carriers may also be subject to local delivery restrictions. Therefore, please make sure your recipient is able to accept deliveries before placing your order. We thank you for your support during these uncertain times.
We ship within Australia, including to all P.O. Boxes.
We ship to only one address per order. For shipping to multiple addresses, please place a separate order for each location.
SHIPPING METHODS
Australian Post, Sendle Australia, Fastway Courier, Courier Please.
Standard delivery: Your package should arrive within 3-8 business days from the time of shipping. Please keep in mind your order might take 1-2 days to process. If an order is placed over the weekend, it will be processed on the following Monday.
Shipping for orders are calculated based on the total weight, the destination region, as well as the desired shipping service.
Tracking Your Shipment
Once your package is shipped, we will send you a confirmation email with a tracking number.
If you have a registered account with the Shen Yun Shop, you can track the status of your order as well as your shipment information on our website.